Solutions
Resolutions can help with the following project types:
You can contact us for pricing details for each service. This
list of services is not exhaustive. If your needs are related to Microsoft technologies
and you don’t see a service that meets it, feel free to contact us to
see if we can help.
AD Architecture Review or Redesign
For organizations migrating from Windows NT to Windows 2000 or Windows Server
2003, one of the biggest stumbling blocks can be the Active Directory (AD) design.
Resolutions has extensive experience with AD design having created AD designs
for organizations ranging from less than one hundred users to several tens of
thousands. In addition, Resolutions has assisted early AD adopters to re-evaluate
and redesign their AD environments as their needs change.
Resolutions’ AD consulting services can cover the complete design of
your AD or simply focus on an evaluation of the design you have come up with
on your own to help you gain an additional comfort level before implementation.
In addition, you can download the following AD Design Tools to help in your
preparations:
Project Management
The most important success factor in any project is the project plan itself.
If it is incomplete or lacking critical activities, it will guarantee that your
project will fail in some measure. Resolutions has designed a proven project
implementation methodology called the QUOTE©
System. This methodology uses five standard steps to outline project
activities for any type of technological implementation. In addition, Resolutions
offers standard project plans for several types of IT project implementations.
Situation Review and Needs Analysis
Every single IT change project whether it be a major migration or a simple
application development should begin with a thorough situation review and needs
analysis. Resolutions has developed proven methodologies to assist organizations
in this area. In addition, Resolutions can help you develop a recurring information
management system that can reduce the efforts required to perform both the situation
review and needs analysis each time you launch an new IT project.
New Feature Selections
The first aspect of any technological deployment project is the analysis of
new technologies. This includes a review of all new features in order to determine
which apply to the organizational needs identified through formal needs analysis.
New feature selections will become the source input for the design of new architectures.
They will also provide excellent feedback for the design of custom technical
training programs. Resolutions can help you define which features best meet
your needs through proven evaluation processes. This can be a thorough analysis
performed by Resolutions’ expert consultants or a simple review of your
own selections.
In addition, you can download the following items to assist you in the feature
selection process:
Communication Plan Design
Every project that affects massive numbers of users needs a communication plan,
but this plan cannot focus only on the end users that will be benefiting from
technological changes, it must cover all the communication requirements of a
project. Resolutions offers a comprehensive communication approach that can
span several different communication medias to use the most effective means
to reach each audience.
The following documents outline the approaches Resolutions uses for communication
plan design:
New Technology Training Program Designs
All of us understand how crucial training is to the success of a technological
implementation, yet training takes time and requires significant investment.
Resolutions can help you make training decisions that help make your projects
a success without breaking the bank. Resolutions can assist either by helping
you design a customized training program or by providing custom training on-site.
Training programs can be tailored for either technical or user audiences.
The following documents outline Resolutions’ approach to training:
Secure Network Architecture Designs
With the proliferation of worms, viruses and security holes in commercial products,
the design of a secure, stable network is critical for today’s businesses.
Resolutions offers comprehensive architectural services for the design of secure
network infrastructures. Drawing from the processes outlined previously, Resolutions’
expert staff can help you design network services from the ground up or simply
review your own original designs whether they be for your intranet or perimeter
networks.
In addition, you can download the following Network Design Tools to help in
your preparations:
Windows Network Migrations or Deployments
Organizations using any network operating system are constantly faced with
the need to upgrade it regularly. Many take this opportunity to review their
current environment and resolve problematic areas. Resolutions offers proven
migration strategies that mitigate the impact of migrations and deployments
on business processes. By dividing the migration into three stages, each affecting
a core network or client service, Resolutions helps organizations make the most
of a migration. In addition, Resolutions’ methodology helps organizations
master the migration process so that it will never disrupt business processes
again.
The following tools can help prepare your migrations:
Software Packaging Patterns and Practices
Software management in any organization can be a challenge. Fortunately, Microsoft
has outlined a standard for software installations, the Windows Installer Service.
Resolutions has designed standard patterns and practices for the preparation
and management of Windows Installer packages. Using off-the-shelf packaging
software, Resolutions expert consultants can help you create a packaging architecture
that will include both the technical packaging laboratory and the standard operating
procedures required to support it. In the enterprise, Resolutions can assist
you in the implementation of a user-driven packaging request system as well
as design packaging architectures that support distributed teams.
The following white papers can help describe Resolutions’ approach to
packaging:
System Management
Resolutions offers comprehensive support for distributed network management
and system auditing. Whether it be simple inventory management or enterprise
software deployment, Resolutions has devised methodologies that help minimize
both management efforts and reduce total cost of ownership while ensuring that
organizations constantly remain up-to-date in terms of software licensing requirements,
one of the biggest IT headaches organizations face today. Resolutions’
system management solutions are based on an integration between Active Directory
and Systems Management Server.
The following presentations can help describe Resolutions’ approach to
systems management:
Network Administration Design
In the early days of mainframe and mini computers, system operators and administrators
performed regular maintenance and administrative tasks to ensure the proper
operation of their computing infrastructure. Today, many organizations using
distributed technologies are faced with having to devise how to design network
and systems administration processes. Resolutions can help with specific task
lists for each server type, including task frequency and access right requirements
for each task. This helps significantly reduce total cost of ownership since
the network is maintained and updated on a constant basis and each administrator
knows which tasks are under their responsibility and which task schedule to
follow.
Change Management
Change Management
is the only constant in information technologies today. Yet many organizations
find it challenging to manage. Resolutions offers two proven methodologies for
mastering change management in IT environments. Since change is the only constant,
why not prepare for constant change and integrate it directly within your IT
management strategy? If you want to stop reacting to change and proactively
prepare for it, Resolutions is ready to help.
- White Paper:
How to Control Your Infrastructure with Configuration Management
Helping people master Microsoft technologies
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